Police Studies, School of Strategic and Global Studies, University of Indonesia
Citation: Yodi Hardianto, The Tendency of Job Stress of Turjawali Police Officers of South Jakarta Metropolitan Police Resort, Management Technology and Security International Journal, pages 518-532, http://doi.org/10.47490/mtsij.v3.i1.518532
Received on 1 June 2021, Accepted on 6 December 2021, Published on 21 February 2022
Turjawali (escort and patrol) police unit of South Jakarta Metropolitan Police Resort is responsible for regulating, escorting and prosecuting traffic violations in the context of traffic law enforcement with an area of 145.73 kms square. The unit employs 84 personnel on duty from 06.00 a.m. to 22.00 p.m. They must be ready for any incidents in the field in any conditions during the working hours. Such circumstances often make them suffer from work stress. The research aims at examining the causes or factors of the stress among the personnel of turjawali police section. The author employs the qualitative approach and field research method. Data are gathered using observations, interviews, and document review. The results of the study reveal that there are several factors causing work stress of turjawali police officers of South Jakarta Metropolitan Police Resort, including internal factors in membership, such as physical demands and task demands, roles in the organization, career developments, and types of relationships in membership, organizational structure and climate. It is found out that there is an excessive workload due to the size of the jurisdiction of South Jakarta Metropolitan Police Resort and the lack of personnel of Turjawali police. Moreover, there is also an external factor due to the fact that South Jakarta Metropolitan Police Resort jurisdiction is a place for motorized vehicles to pass from Depok, Bogor and other surrounding areas. This increases the workload of Turjawali police of South Jakarta Metropolitan Police Resort. The conditions in the field (hot, rainy, noisy, and dusty) have worsened the situation and tended to make them stressed at work.
Keywords: #SouthJakarta #Metropolitan #PoliceResort, #turjawali, #workstress, #workload